For nearly two decades, eBN has invested in, and innovated, the technology and relationships to bring clarity and simplicity to the complex world of benefits by building ONE network that supports the transactional needs that drive employers, employees, brokers, insurance companies and other stakeholders to getting enrollment data to the various parties accurately and timely.
Gone are the days when employers need to have 100 or more employees to gain access to automation or to connect to carriers. With our network of carriers, eBN brings automation to all sized employer groups, no matter how small (or large), with not only EDI, but also API, Multi-Tenant files and 360 Integration.
You no longer need to worry about the number of employees in an employer group. Just submit the order to us and we will do the work of finding the right fit for each specific employer need.
Keep all employee enrollments current with every carrier. Automatically communicate new hires, terminations, changes in coverage, eligibility details, life events and open enrollments.
eBN’s Implementation Process has been proven nearly 20 years to be the most successful and reliable in the industry; once the connection has been moved to Production, all enrollment data (new hires, changes, terminations, etc.) are seamlessly communicated to the carrier automatically at the scheduled time set by the employer.
Enjoy the satisfaction of being able to login to our portal and see the progress and all communications for all your connections during implementation. You can easily see whose responsibility the current tasks lie with, what has been communicated–and at what time–with our drill-down capabilities.
Part of what makes our implementation different from other EDI companies’ is we request a census file from the carriers. This allows us to shrink the testing cycle with the carrier and synchronize the data. This is incredibly important in ensuring all enrollees maintain coverage and the terminated members are removed from the carrier’s system.
We provide a self-testing portal that allows the employer to login and reconcile the data between the two systems without having to review spreadsheets and make comparisons to an HR/Benefit Administration platform; therefore, reducing time, effort and frustration.
Once the connection has been moved to in Production, you have access to our Transmission Dashboard.
If you have any issues with a Production File, you can easily submit a support ticket, then track that ticket through our Ticketing Dashboard