eBN's Carrier Connectivity Solution

Advanced Automated Carrier Connectivity

For nearly two decades, eBN has invested in, and innovated, the technology and relationships to bring clarity and simplicity to the complex world of benefits by building ONE network that supports the transactional needs that drive employers, employees, brokers, insurance companies and other stakeholders to getting enrollment data to the various parties accurately and timely.

Gone are the days when employers need to have 100 or more employees to gain access to automation or to connect to carriers. With our network of carriers, eBN brings automation to all sized employer groups, no matter how small (or large), with not only EDI, but also API, Multi-Tenant files and 360 Integration.


You no longer need to worry about the number of employees in an employer group. Just submit the order to us and we will do the work of finding the right fit for each specific employer need.

eBN’s Implementation Process has been proven nearly 20 years to be the most successful and reliable in the industry; once the connection has been moved to Production, all enrollment data (new hires, changes, terminations, etc.) are seamlessly communicated to the carrier automatically at the scheduled time set by the employer.
Enjoy the satisfaction of being able to login to our portal and see the progress and all communications for all your connections during implementation. You can easily see whose responsibility the current tasks lie with, what has been communicated–and at what time–with our drill-down capabilities.

Part of what makes our implementation different from other EDI companies’ is we request a census file from the carriers. This allows us to shrink the testing cycle with the carrier and synchronize the data. This is incredibly important in ensuring all enrollees maintain coverage and the terminated members are removed from the carrier’s system.

We provide a self-testing portal that allows the employer to login and reconcile the data between the two systems without having to review spreadsheets and make comparisons to an HR/Benefit Administration platform; therefore, reducing time, effort and frustration.

Once the connection has been moved to in Production, you have access to our Transmission Dashboard.

  • View which files successfully were sent
  • View a snapshot of the employees & dependents sent in the file
  • View failed files and reason why the file failed
  • Download the data file we received from the HR/Benefits Administration platform
  • Download the file sent to the carrier
  • Resend the file
  • Change the schedule of the production files
  • Send an on-demand file
  • and many more features
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If you have any issues with a Production File, you can easily submit a support ticket, then track that ticket through our Ticketing Dashboard

  • View activities on ticket
  • Easily see which tickets require your attention
  • The category of the tickets
  • Average ticket resolution time
  • and much more!

Carrier List

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our current Carrier List

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Tap into the largest network of electronic files transmission to hundreds of benefits providers across the country with full-service support.

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